Effective Date: 07-May-2025

Welcome to KB Pharma. By accessing or using our website, you agree to the terms and conditions outlined below. Please read them carefully before placing any order.

1. General

This website is operated by KB Pharma, an online retailer of Ayurvedic and Unani products including brands like Hamdard and others. Throughout the site, the terms “we”, “us”, and “our” refer to KB Pharma. By using this site, you agree to comply with and be bound by these Terms.

2. Products & Availability

• All products listed are subject to availability.

• We strive to ensure that product descriptions and prices are accurate, but we reserve the right to correct any errors.

• Herbal and Unani products should be used as per guidance from a qualified practitioner or doctor.

3. Orders & Payments

• Orders can be placed through our website and must be paid in full at the time of checkout.

• We accept [list accepted payment methods: UPI, Credit/Debit Cards, Net Banking, Wallets, etc.].

• You will receive an order confirmation email once your order is successfully placed.

4. Shipping & Delivery

• Orders are shipped within 2 working days after confirmation.

• Delivery time depends on the shipping location and courier service.

• Please refer to our Shipping Policy for more details.

5. Returns & Refunds

• We accept returns for damaged, expired, or incorrect products only.

• Return requests must be made within 48 hrs. of receiving the order.

• For full details, please refer to our Return Policy.

6. User Responsibilities

By using our website, you agree:

• Not to use the site for any illegal or unauthorized purpose.

• Not to transmit any malware or viruses.

• To provide accurate information when registering or placing an order.

7. Intellectual Property

All content on this website — including text, images, logos, and product listings — is the property of KB Pharma and protected by copyright laws. Reuse or reproduction without permission is prohibited.

8. Limitation of Liability

We are not responsible for any direct or indirect damages that may result from:

• Use of our products without professional advice.

• Delays or interruptions in website access.

• Unauthorized access to your account or personal data.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be handled in local courts.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact:

KB Pharma
 Bada Pul, Near Water Tank, Giridih, Jharkhand

Office Address:
Mitki Talab Road,Koldiha
Giridih,Jharkhand,815301

 support@kbpharma.in
 +91 9871392733